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Terms and Conditions

NSW  Membership Terms and Conditions

Victorian Membership Terms and Conditions

Smart Pay Terms and Conditions

Nominate your Mate Competition Conditions of Entry

NSW Grand Final Registration Terms and Conditions

VIC Grand Final Registration Terms and Conditions
 

Privacy Statement
All personal information you provide will be used by the AFL, AFL Clubs and on behalf of selected third parties in accordance with the Sydney Swans Privacy Policy, this may include for promotional and direct marketing purposes and other disclosures as specified in our Privacy Policy. By providing your personal information, you agree to such use.

Updated October 2013

NSW Terms and Conditions


1. Membership Classification
Your membership package is classified by the number of games you choose to attend and your choice of seating at the SCG, with equivalent seating allocated at ANZ Stadium

2. Junior and Concession Eligibility
A Concession is available to those who hold a valid Department of Social Security Concession Card or a current Full-time Student Card. A Concession is not available to those on unemployment benefits or Seniors Card holders. You will be required to present your Concession ID upon entry to the ground. Juniors must be under 15 years of age on the 1st of January 2014. Children under 6 are admitted free of charge when not taking up a seat.

3. Finals Ticketing Weeks One to Three
Should the Sydney Swans qualify to play in the 2014 Finals Series, the ticketing arrangements are as follows:
Redback Members are guaranteed the opportunity to purchase a Premium Finals ticket in weeks one to three (one per membership) for all HOME finals.
All remaining Sydney Swans members will have the right to purchase tickets during the Members’ Priority Period for finals that are held in weeks one to three. Limits apply to the number of tickets that can be purchased per member and per transaction. The AFL will provide further information prior to the Finals Series.

4.Grand Final Access
Should the Sydney Swans qualify to play in the 2014 AFL Grand Final, the ticketing arrangements will be as follows:
Each member will have a different priority level depending on their membership package. Any member wishing to take up their priority to Grand Final tickets must register their interest prior to the Grand Final. Your membership type will determine when you register. Further information is communicated to all members in early September.
Grand Final tickets are processed in order of priority. This is as follows:
Priority 1: Redback members, Cheer Squad members, Premiership Club, Ultimate 11 and Life members
Priority 2: Full Blooded members
Priority 3: Red 3 members, Country 5 members, Interstate members, Supporter and Swans Squad members (subject to availability)
All members will be required to register their interest in Grand Final tickets. Redback and Cheer Squad members will register through Sydney Swans Member Services. Remaining Priority One and all Priority Two and Three members must register their intention to purchase via the relevant ticketing agency. Priority Two registrations will be entered into a randomised ballot and will be allocated any remaining tickets available after Priority One members have been allocated tickets. Priority Three registrations, subject to availability, will also be entered into a randomised ballot and allocated any remaining tickets available after Priority One and Two members have been allocated tickets.  All members may only purchase one Grand Final ticket per valid membership in the same category as your membership (for example, an adult must buy adult ticket) with the exception that there are no junior tickets for the AFL Grand Final. Juniors can only purchase a concession ticket.

5. Entry Subject To Capacity
Members with unreserved seating packages are not guaranteed a seat nor are they guaranteed entry to Sydney Swans games. These membership types are sold subject to capacity. The Sydney Swans encourage you to arrive early to avoid disappointment.

6. Cheer Squad
Members wishing to join the Cheer Squad must sit within the designated Cheer Squad areas at both the SCG and ANZ Stadium. The Cheer Squad area is in Bay 18 at the SCG and Section 119 at ANZ Stadium. These areas are alcohol free family areas. Members will be asked on occasion to contribute to Cheer Squad responsibilities including banner making, training nights and general support of the Cheer Squad.
To be eligible for Finals and Grand Final ticketing benefits, a Cheer Squad member must attend and sit within the designated Cheer Squad area for a minimum of 9 games.

7. Smart Pay
By electing to pay via Sydney Swans Smart Pay you agree to the full terms and conditions of this program. For full program and competition details please refer to the Smart Pay terms and conditions at sydneyswans.com.au/membership. Competition closes February 28 2014.

8. Nominate Your Mate
Rewards are only applicable to financial 2014 Sydney Swans Members with continuous membership from 2013. For full details please refer to the Nominate Your Mate terms and conditions at sydneyswans.com.au/membership. Competition closes April 30 2014. AFL Authorisation Code: GFSYD13/05.

9. Communications
By joining as a member and providing us with your contact information you have automatically subscribed to our Service related electronic communications Member e-News via email and SMS. Should you not wish to receive communication from us via these methods, please contact Member Services on 1300 663 819 or alternatively unsubscribe from these services by logging in to your Swan-e Account using your Account ID and password.

10. Match day Ticket Re-issue Fee
Any replacement tickets that are printed on match day will incur a $5 match day ticket re-issue fee. This includes, but is not limited to forgotten or lost cards and bringing an incorrect card.

11. General
Membership rights are subject to the policies and operational decisions imposed by the Sydney Cricket Ground Trust and ANZ Stadium. Sydney Swans Limited is not liable to members for matters arising from the implementation of policies by these venues. As a Sydney Swans Member, entry to the Sydney Cricket Ground and ANZ Stadium is subject to the AFL’s Entry Terms and Conditions.
Sydney Swans Limited reserves the right to change all or any of the package details online, in the guide and on any accompanying forms. All packages are strictly sold subject to availability. Sydney Swans Limited reserves the right to decline or cancel membership at any time. Information contained in the 2014 brochure forms part of the Terms and Conditions.

By becoming a member of the Sydney Swans, you are agreeing to be bound by the Constitution of Sydney Swans Limited. Copies of the Constitution are available upon request from the Chief Financial Officer by phoning 02 9339 9123.

VIC Terms and Conditions

1. Junior & Concession Information
Concession prices apply to Pensioners (Aged/Single Parent/Disability) and Students (Full Time only). Please note Seniors Card, Health Care or Health Benefit cards do not apply. Proof of eligibility for concession memberships MUST be available for display on entry to the ground. Juniors must be under 15 years of ages on the 1st of January 2014.

2. Finals Ticketing Weeks One to Three
Sydney Swans members will have the right to purchase tickets during the Members’ Priority period for finals that are held in weeks one to three. Each member will be limited to the number of tickets they can purchase per member card as well as limited to the number of tickets per transaction.

3. Grand Final Access
Should the Sydney Swans qualify to play in the 2014 AFL Grand Final, the ticketing arrangements will be as follows:
Each member will have a different priority level depending on their membership package. Any member wishing to take up their priority to Grand Final tickets must register their interest prior to the Grand Final. Your membership type will determine when you register. Further information is communicated to all members in early September.
Grand Final tickets are processed in order of priority. This is as follows:
Priority 1: Cheersquad members, Premiership Club Members
Priority 2: Full Blooded Gold Members, Full Blooded AFL Platinum Members
Priority 3: Full Blooded Silver, AFL Silver Members, Interstate members, Supporter and Swans Squad members (subject to availability)
All members will be required to register their interest in Grand Final tickets. Cheer Squad members will register through Sydney Swans Member Services. Remaining Priority One and all Priority Two and Three members must register their intention to purchase via the relevant ticketing agency. Priority Two registrations will be entered into a randomised ballot and will be allocated any remaining tickets available after Priority One members have been allocated tickets. Priority Three registrations will also be entered into a randomised ballot and allocated any remaining tickets available after Priority One and Two members have been allocated tickets.  All members may only purchase one Grand Final ticket per valid membership in the same category as your membership (for example, an adult must buy adult ticket) with the exception that there are no junior tickets for the AFL Grand Final. Juniors can only purchase a concession ticket.

4. Entry to Victorian Games
Members will gain Entry and General Admission with their membership card. Entry is subject to availability. The Sydney Swans are classified as the ‘away’ side when playing in Victoria therefore we are unable to sell memberships which carry reserved seating.

5. Entry to Sydney Games
Premiership Club AFL Platinum, Premiership Club Gold, Full Blooded AFL Platinum and Full Blooded Gold members are all entitled to Entry and General Admission to three games at ANZ Stadium or SCG in Sydney. Membership cards will have a barcode which will give access to three games at ANZ Stadium or the SCG. Entry is subject to availability. In Sydney, to gain free transport to ANZ Stadium members need to show their membership card upon boarding a bus, train or ferry (Sydney Metro only).

6. Communication
By joining as a member and providing us with your contact information you have automatically subscribed to our Service related electronic communication Member e-News via email and SMS. Should you not wish to receive communication from us via these methods please contact Member Services on 1300 663 819 or alternatively unsubscribe from these services by logging in to your Swan-e Account using your Account ID and password.

7. EMAIL
Please be sure to include your email address on your form to ensure you receive the Member emails throughout the season.

8. GENERAL
Membership rights are subject to the policies and operational decisions imposed by the Melbourne Cricket Ground, Etihad Stadium and Simonds Stadium. Sydney Swans Limited is not liable to members for matters arising from the implementation of policies by these venues.
As a Sydney Swans member entry to the MCG and Etihad stadium is subject to the AFL’s Entry terms and conditions
Sydney Swans Limited reserves the right to change all or any of the package details enclosed in this guide, and accompanying forms. Sydney Swans Limited reserves the right to decline or cancel membership at any time. Information contained in this brochure forms part of the Terms and Conditions

ANY QUESTIONS?
To speak to a Melbourne staff member call 1300 663 819 between 10am and 4pm weekdays, or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
By becoming a member of the Sydney Swans, you are agreeing to be bound by the Constitution of Sydney Swans Limited. Copies of the Constitution are available upon request from the Chief Financial Officer by calling 02 9339 9123.

SMART PAY TERMS & CONDITIONS

SWANS SMART PAY, brought to you by Citi

1. By electing to use Swans Smart Pay, you authorise Sydney Swans Limited to arrange a transfer of funds from your nominated credit card for the amount applicable to your membership type at the intervals stated in points 4, 5 and 6.

2. Should you wish to change the nominated credit card that payments are deducted from throughout the instalment period, you will be required to contact Sydney Swans Member Services on 1300 663 819 10am-4pm Monday to Friday to update your details.

3. You will be given at least fourteen (14) days’ notice in writing of any changes in the amount of your subsequent season’s membership and in the terms of the Swans Smart Pay agreement. If you do not wish your membership or the Swans Smart Pay payments to roll over into the following season, you must opt out of the Swans Smart Pay system in writing within seven (7) days of receipt of that notice.

4. Payments for all members who elect to pay via monthly Smart Pay instalments will be deducted in 11 equal instalments on the 28th day of each month. The first instalment will be debited on November 28, 2013 or on receipt of renewal or new membership application with further payments on the 28th day of each following month until September 28, 2014.

5. Payments for members who elect to pay for selected limited access memberships via monthly Smart Pay instalments (including Superpass membership), will be deducted in 6 equal instalments on the 28th day of each month. The first instalment will be debited on February 28, 2014 or on receipt of renewal or new membership application with further payments on the 28th day of each following month until July 28, 2014.

6. Payments for all members who elect to pay via the Annual Smart Pay method will be deducted upon the receipt of renewal. Full payment for the ensuing season will then be automatically deducted on 28 November 2013.

7. If any payment fails to transfer between your credit card and Sydney Swans Limited on the 28th day of the month, further attempts may be made in the next ten (10) working days to attempt to clear the fund transfer.  

8. If your debit is returned or dishonoured by your financial institution, you will be contacted requesting immediate payment of that amount.

9. Any fees levied to you by your financial institution for any reason will be payable by you. Payments that are declined may be recharged with an additional processing fee of $5 for each default payable to Sydney Swans Limited. This fee will be enforced at the discretion of Sydney Swans Limited.   

10. Sydney Swans Limited will suspend your membership if on three consecutive occasions your financial institution does not honour the payment drawing thereby preventing your use of your membership card until such time that the outstanding amount is paid in full. You will be contacted in writing to notify you of the suspension of your membership.

11. If your membership is temporarily suspended, the Swans Smart Pay system will continue to attempt to deduct the outstanding amount on the 28th of each month. Should one of these payments clear, we will remove the suspension although you will not be contacted to confirm that this has occurred.

12. If your membership is cancelled, all outstanding payments must be completed by you until the end of the current season. Should you fail to pay the outstanding amount, your renewal for the following or any other season will not be accepted.

13. Any outstanding amount from 2013 Smart Pay instalments must be paid in full prior to being able to renew your membership for the 2014 season.

13. Members wishing to use the Swans Smart Pay system after the first or other scheduled payment dates have lapsed in respect of any membership period will have the total number of lapsed payments immediately deducted upon receipt of their application and then subsequent payments deducted on the 28th day of each month.  

14. It is your responsibility to ensure that:
(a) The account details you have provided are correct, including notification should the nominated credit card expiry date change within the instalment program;
(b) You have sufficient clear funds available in the nominated credit card account on each scheduled drawing date for all memberships upon which that credit card is in use.

15. If your membership is suspended or cancelled you will not be able to gain access to any Sydney Swans home or away games, including pre-season and finals matches. You will also not be eligible to register for the Grand Final ticket ballot.   

16. If you believe that a withdrawal has been initiated incorrectly, please contact the Sydney Swans Membership Services on 1300 663 819 10am-4pm Monday to Friday. You will receive a full refund of the withdrawal amount if we cannot substantiate the reason for the withdrawal.

17. Your use of Swans Smart Pay is entirely at your risk and Sydney Swans Limited accepts no liability for any matter arising from your use of Swans Smart Pay.

18.  Sydney Swans Smart Pay competition is only open to those who elect to pay their 2014 membership via Sydney Swans monthly or annual Smart Pay. By doing so you agree to the full competition terms and conditions available at www.membership.sydneyswans.com.au. Competition closes February 28 2014.

SWANS SMART PAY 2014 COMPETITION

TERMS & CONDITIONS
Updated: October 2013

1.    Information on how to enter and prizes form part of the Terms and Conditions of Entry. Entry into this competition deems acceptance of these Terms and Conditions.

2.    To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail.

3.    Swans Smart Pay competition is only open to those who elect to pay their 2014 membership via Sydney Swans monthly or annual Smart Pay.

4.    The competition commences 01/11/13 at 09:00 AEDT and closes 28/02/14 at 17:00 AEST (‘Promotional Period’).  Entries must be received by the Promoter during the Promotional Period.

5.    The winner will be the first valid entry drawn at the Promoter’s premises (Light Tower 4, SCG Driver Avenue Moore Park NSW 2021) on 03/03/14 at 11:00 AEST. The Promoter will ensure that all entries have an equal chance of winning the prize.

6.    The winner will be notified by mail within two business days of the draw. Their name will also be published on 03/03/14 at www.membership.sydneyswans.com.au and www.sydneyswans.com.aufor 28 days.

7.    The winner must confirm their acceptance within 28 days of the draw.

8.    The Promoter may conduct further draws on 31/03/14 at the same time and place as the original draw in order to distribute the prize if unclaimed by this date, subject to State and Territory legislation. The winner of any further draws will be notified by mail within two business days of the draw. Their name will also be published on 01/04/14 at www.membership.sydneyswans.com.au and www.sydneyswans.com.au for 28 days.

9.    Allmembers who join or renew for 2014 using Swans Smart Pay will automatically go into the draw to win 'the ultimate 2014 Toyota AFL Grand Final experience'. This prize package will consist of two (2) tickets to the match, as well as economy airfares for two (2) adults from a capital city within Australia and accommodation in Melbourne. Should the winner already reside in Melbourne, they will not be given the airfares or accommodation as part of their prize. AFL Authorisation Code: GFAFL14/09

 

NOMINATE YOUR MATE COMPETITION CONDITIONS OF ENTRY

1.    The Nominate Your Mate competition rewards current Sydney Swans members with benefits for recruiting new members to the Sydney Swans. The definition of a current Sydney Swans member (“the recruiting member”) and a new Sydney Swans member (“new member”) can be found in the following terms and conditions.   

2.    Rewards will only be applicable to current Sydney Swans members (“the recruiting member”). This is defined as a financial 2014 member with continuous membership from 2013.

3.    The recruiting member will only be eligible to receive rewards if a new member is recruited. A new member is defined as a member who did not hold a financial Sydney Swans membership in 2013.    

4.    The competition opens at 9am on the 1st November 2013 and closes at 5pm on the 30th April 2014.

5.    A Nominate Your Mate application may be submitted by:
a.    Providing the Member Number/Account ID of the recruiting member when the new member purchases a 2014 membership online at www.sydneyswans.com.au/membership
b.    By completing a Nominate Your Mate form and returning it via post to the Sydney Swans. This form can be found in the membership renewal pack of current members or it can be downloaded from www.sydneyswans.com.au/membership
c.    Providing the Member Number/Account ID of the recruiting member when the new member purchases a 2014 membership by calling Sydney Swans Member Services on 1300 663 819.

6.    All Nominate Your Mate applications must be received by 5pm April 30 2014 and must include a valid Member Number/Account ID for the recruiting member. In order for a Member Number/Account ID to be valid, the recruiting member must meet the requirements outlined in point 2 and the new member must meet the requirements outlined in point 3.

7.    The benefits for the recruiting member are based on the number of new members recruited. Benefits are based on the state of residence of the recruiting member, and are outlined below. These rewards are also listed in the 2014 Sydney Swans membership brochure, on the Nominate your Mate/s form and on the www.sydneyswans.com.au/membership website.

NSW
a.    Recruit one (1) new member and receive an exclusive Member Recruiter seat sleeve.
b.    Recruit two (2) or more new members to receive a Member Recruiter seat sleeve plus an invitation for you and a mate (2 people) to an exclusive event, hosted by Sydney Swans players
c.    Recruit five (5) or more new members to receive the items listed in points a. and b. as well as a tour of Swans HQ led by a Swans player.

VICTORIA
a.    Recruit one (1) new member and receive an exclusive Member Recruiter seat sleeve.
b.    Recruit two (2) or more new members to receive a Member Recruiter seat sleeve plus an invitation for you and a mate (2 people) to attend a Sydney Swans pre-match function.
c.    Recruit five (5) or more new members to receive the items listed in points a. and b. as well as a visit to the Sydney Swans change rooms at the conclusion of a match played at the MCG or Etihad Stadium during the 2014 Home & Away season.


8.    Residents of WA, SA, TAS and NT will receive Victorian benefits. Residents of ACT, QLD and international recruiting members will receive NSW benefits.

9.    The TOP Sydney Swans member recruiter will also win a double pass to the 2014 Club Champion Dinner and the ultimate match day experience to enjoy with their mates including premium seating for 8 people.  
10.    Each successful nomination will provide the recruiter with one ticket into a prize draw to win 1x 2013 White Volkswagen Golf 90TSI Comfortline 7 Speed DSG 1.4 litre TSI with BlueMotion Technology, valued at $29,490 (including on road costs)


11.    The Promoter is Sydney Swans Limited (ABN 48 063 349 708) of Sydney Cricket Grounds, Light Tower #4, Driver Ave, Moore Park NSW 2021, telephone (02) 9339 9123.

Terms and Conditions of Entry –
Nominate your Mate(s)- Major Prize Draw


General
1.    Information on how to enter and prizes form part of the Terms and Conditions of Entry. Entry into this competition deems acceptance of these Terms and Conditions.  
2.    To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail.

Who can enter
3.    Subject to clause 4, entry is open to residents of Australia over the age of 18, as of the date of entry, who are current 2014 financial members of the Sydney Swans (‘Club’) and have held a continuous membership of the Club since at least 2013 (‘Eligible Entrants’).
4.    Employees, and their immediate families, of the Promoter, Permitz Group Pty Ltd and associated agencies and companies, contractors or individuals are not eligible to enter this competition. Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st cousin. The Promoter is Sydney Swans Limited (ABN 48 603 349 708) of Light Tower 4, SCG Driver Avenue Moore Park NSW 2021 (‘Promoter’).
 
How to enter
5.    Eligible Entrants may enter the competition by recruiting new members to the Club, during the Promotional Period (defined below), for season 2014. The new member must purchase ‘game access’ membership and must be in their first year of membership for the 2014 season.
6.    For an entry to be recorded against an Eligible Entrant, the new member must quote the Eligible Entrant’s (recruiter’s) unique member ID number at the time of joining, via one of the methods listed in clause 7.
7.    New memberships can be purchased:
(a)    Online at www.membership.sydneyswans.com.au;
(b)    By contacting Member Services on 1300 663 819;
(c)    By completing a ‘New Member Application Form’ or ‘Nominate your Mate(s)’ form and returning it via post (to Light Tower 4, SCG Driver Avenue Moore Park NSW 2021), or;
(d)    In person at the Sydney Swans office in Sydney (address Light Tower 4, SCG Driver Avenue Moore Park NSW 2021) or Melbourne (address: MSAC, Level 3, 1 Aughtie Drive, Albert Park, VIC 3206), on a match day or special event (i.e. Sydney Swans Fan Day).

Number of Entries permitted
8.    For each new member that signs up (by one of the methods listed in clause 7), the recruiter will receive an additional entry into the draw. i.e. by signing up three (3) new members, the recruiter will receive three (3) entries into the draw.

Open, Close, Draw and Publish dates
9.    The competition commences 01/11/13 at 09:00 AEDT and closes 30/04/14 at 17:00 AEST (‘Promotional Period’).  Entries must be received by the Promoter during the Promotional Period.
10.    The winner will be the first valid entry drawn at the Promoter’s premises (Light Tower 4, SCG Driver Avenue Moore Park NSW 2021) on 01/05/14 at 11:00 AEST. The Promoter will ensure that all entries have an equal chance of winning the prize.
11.    The winner will be notified by mail within two business days of the draw. Their name will also be published on 02/05/14 at www.membership.sydneyswans.com.au and www.sydneyswans.com.au  for 28 days.
12.    The prize must be collected within 28 days of the draw.
13.    The Promoter may conduct such further draws on 05/08/14 at the same time and place as the original draw in order to distribute the prize if unclaimed by this date, subject to State and Territory legislation. The winner of any further draws will be notified by mail within two business days of the draw. Their name will also be published on 07/08/14 at www.membership.sydneyswans.com.au and www.sydneyswans.com.au  for 28 days.

Prize on offer
14.    Total prize value is up to $29,490 (Including GST), as at 14/10/13.
    The prize on offer is:
 1 x 2013 White Volkswagen Golf 90TSI Comfortline 7 Speed DSG 1.4 litre TSI with BlueMotion Technology, valued at $29,490 (including on road costs)


15.    The Promoter takes no responsibility for petrol, comprehensive insurance, health, transport, body, paint or mechanical damage, or any other costs or damages, from date of delivery. The winner will be responsible for any expenses incurred in getting to and from an Australian capital city and for collecting the vehicle within 28 days of the draw.  The prize value includes on-road costs. In WA, winners will be responsible for arranging and paying for an immobiliser to be fitted, as required by WA Road Traffic regulations.

Further Terms and Conditions
16.    Any entrant found to be entering incorrect contact details, including incorrect email contact details, will have all entries invalidated and any claim to any prize will be invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the entrant must immediately return any prize awarded. The Promoter has sole discretion to determine if this clause has been breached by any entrant. The Promoter reserves the right to request whatever documentation it deems necessary to confirm if the entrant has breached this clause. An entrant must provide any requested documentation to the Promoter upon request.
17.    If the prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the prize for a prize of equal or greater value, subject to State and Territory legislation. Cash will not necessarily be awarded as a substitute. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and prize supplier’s requirements. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
18.    The Promoter highly recommends a current residential street address be provided when requested for ease of correspondence and potential prize delivery and suggests that entrants ensure that their details are current. The Promoter makes all reasonable efforts to deliver prizes to the addresses provided by competition entrants. The Promoter cannot guarantee that any prizes returned to the Promoter due to non-delivery at the provided address will be re-sent to the prize winner.
19.    The Promoter reserves the right to request winners to sign a winner’s deed of release or any other relevant forms or agreements that the Promoter deems necessary, to provide proof of identity, membership, proof of age, proof of residency at the nominated prize delivery address and/or proof of entry validity (including phone bill) in order to claim a prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
20.    The Promoter reserves the right to conduct a redraw in the event that an entrant, claiming to be a winner, is unable to satisfy these Terms and Conditions or has breached these Terms and Conditions.
21.    The Promoter’s decision in relation to any aspect of the competition is subject to State and Territory legislation but also final and binding on each person who enters. No correspondence will be entered into. No responsibility is accepted for late, lost or misdirected entries. Prizes are subject to availability, not transferable or exchangeable and, with the exception of cash prizes, cannot be taken as cash. Prizes will be sent to the winner’s nominated address as stated in their original entry. The Promoter and their associated agencies, and companies associated with this promotion will take no responsibility for prizes damaged or lost in transit.

Copyright, Statutory guarantees, Waiver and liability
22.    In participating in the prizes, the winners agree to participate and co-operate as required in all editorial activities relating to the Competition, including but not limited to being interviewed and photographed. The winners (and their companions) agree to granting the Promoter a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide, including online social networking sites, and the winners (and their companions) will not be entitled to any fee for such use.
23.    Prize-winners are advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of that prize.
24.    The Promoter (subject to State and Territory legislation) reserves the right to amend, cancel or suspend this competition if an event beyond the control of the Promoter corrupts or affect the administration security, fairness, integrity or proper conduct of this competition. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this competition. In particular, computer generation and use “scripting” is not permitted and will not be accepted.
25.    Any cost associated with accessing the promotional website is the entrant's responsibility and is dependent on the Internet service provider used.
26.    Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
27.    Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of a prize The Promoter (including its’ officers, employees and agents) excludes all liability for any loss (including, without limitation, indirect, special or consequential loss or loss of profits or opportunity), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this competition including taking or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law), including the Non-Excludable guarantees. Any change in value of the prize occurring between the publishing date and date the prize is claimed is not the responsibility of the Promoter.

Authorised under
28.    NSW Permit No. LTPS/13/08493. Vic Permit No. 13/2534. ACT Permit No. TP 13/03861. SA Licence No. T13/1967.