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Support Centre>2020 Membership

I’m on Smart Pay, will my membership pack arrive before Christmas?

The Smart Pay rollover will occur on Wednesday, November 20. If the payment is processed successfully, your pack will arrive in time for Christmas.  🎁

WA, QLD and SA Supporter Members will receive further information regarding the ticket registration dates and ticketing process in December, so keep an eye on your inbox.

Current WA Supporter Members will be given until December 18 to renew their membership. Available spaces will then be offered to those on the waitlist in early February.

Seat Return will be available in the new year.

If you can’t attend a match, help us fill the stands with red and white, and return your reserved seat.

If your seat sells successfully, you’ll receive a credit towards your membership in 2021.

For more information and to return your seat, click HERE.

Sydney Swans members receive great benefits all year round!
To access exclusive member rewards, click here and enter your membership number.

If you haven’t renewed your membership yet, you can begin by clicking here.

The renewal deadline for reserved seat holders is on Monday, December 16, 2019. If you did not renew prior to this date, you may risk losing your reserved seat for 2020.

Please contact Swans Membership if you have trouble renewing your reserved seat after this date. We will try to assist you where we can.

Once you have purchased or renewed a membership, you will be sent a tracking email when your pack is on the way. Simply enter your member number to track your pack.

If you have not received your tracking email, please check your junk folder and mark Sydney Swans as a safe contact.

Membership packs can take 10-14 business days to arrive.

If you would like to purchase a specific reserved seat, visit our Membership Packages page to select your seat via the interactive map.

Alternatively, contact Swans Membership directly on 1300 663 819.

Simply check out our Membership Packages for season 2020 and choose the option that suits you.

Once you select your membership package, you will be prompted to create a Swan-e Account or login if you have an existing account.

To update your details including postal address, mobile number and email address, simply login to your SWAN-E ACCOUNT and select ‘Edit My Profile’ in the top left corner.

If you would like to keep the same reserved seat in 2020, simply renew your membership by Monday, December 16, 2019. Click here to renew now.

To renew your membership for season 2020, simply login to your SWAN-E ACCOUNT using your email address and password, and follow the steps.

If you held a reserved seat in 2019 and would like to keep the same seat, you must renew by Monday December 16, 2019.

To change to a different membership for the 2020 season, simply browse the options here and make your selection. Login with your current Swan-e account as you check out.

To change your reserved seat, please login to your Swan-e Account and select the ‘Make a Change’ form from the menu.

What are my seating options?
Reserved seat members have the choice of either Platinum or Gold reserved seating. Please refer to the seating map on each product page to see available areas.

To change your reserved seat, please login to your Swan-e Account and select the ‘Make a Change’ form from the menu.

Our Swans Membership team will then be in touch to discuss your request once the reserved seat deadline of December 16 has passed.

Member packs arrive 10-14 business days following dispatch. Members will receive an email with a tracking number where they can track the delivery status of their packs.

By providing the Club with a valid email address, you will receive a confirmation email to your nominated email address when your membership renewal has been processed.