What should members expect in 2021?
We are optimistic that members will be back in the stands to cheer the team to victory in 2021, but it may take time for footy to return to what we knew before COVID-19.
We will continue to work with health authorities to welcome crowds safely, and as such, there may be extra measures in place on match day. These details will be communicated as we get closer to Round 1.
If there is an interruption to the season, we will provide all match-access members with a range of options to address any material reduction in their match-access benefits. For more information about how an interruption to the season or a reduced crowd capacity may impact your membership, please click here to view membership terms and conditions.
In 2021, more member benefits will be sent straight to you, including your Member cap or beanie and we will continue to focus on exclusive news, content and events to ensure you have an elevated experience as a member of the team. We’ve also introduced some new membership options for those seeking more flexibility in 2021.
Should you have any questions or if you’d like some help to find the membership that will suit you best for the season ahead, please contact Membership Support on (02) 9157 5020 10am-4pm Monday to Friday or email email@example.com.
When will the 2021 AFL Premiership Season fixture be released?
We are expecting the fixture to be released later this year. Be the first to find out by ensuring your contact details are up to date in your Swan-e Account.
I’d like to wait to renew until we know more about 2021 – can I do that without losing my seat or my loyalty reward?
Our priority will be to find a solution that meets your needs. In 2020 you committed to us and now we’re committed to you.
We’ve extended the reserved seat deadline until January 31, 2021, and we have introduced Flexi membership packages in Sydney and Melbourne to allow you to pay for matches as you go.
Contact Membership Support to discuss the full range of options available on (02) 9157 5020 10am-4pm Monday to Friday or email firstname.lastname@example.org.
If there are crowd restrictions in 2021, will members get priority?
Yes, and we will continue to work with relevant government and health authorities to ensure we can welcome crowds safely. Match access members will be given priority to attend under reduced capacity restrictions. Additional booking or registration processes may be required. Best endeavours will be made to ensure 11 game members will be given first access to the equivalent seating category they purchased.
Why is the price on my renewal notification different to the prices listed on the website?
All Bloods 2020 match-access members renewing the same product they held in 2020 have had a loyalty reward deducted from their membership price.
If you have a question about your membership renewal including pricing, please call Membership Support on (02) 9157 5020.
You can view how loyalty rewards were calculated by viewing the Terms and Conditions.
Will I get to keep the same reserved seat?
If you held a reserved seat membership in 2020 and you pledged, adjusted or downgraded your membership, your reserved seat is available for you to renew for the 2021 season. Reserved seat memberships must be renewed by January 31, 2021 to guarantee your seat. If you wish to change seats or select a different membership, please contact Membership Support on (02) 9157 5020 10am-4pm Monday to Friday or email email@example.com.
I’m an Interstate Member. How do I book tickets?
Interstate members will be offered priority booking to matches the Sydney Swans play in the 2021 AFL Premiership Season in the state which corresponds with the address you provide when you join as a member.
Please keep in mind, as the away team, the Club receives a limited number of tickets at each interstate venue.
If more than one match is played in the state, our priority is to ensure as many members as possible can attend a minimum of one (1) match. If a member from that state has already obtained a ticket to Sydney Swans away match in that state, they will only receive a booking opportunity should tickets still be available after any member who didn’t obtain a ticket to the first game is given first opportunity to purchase for the second match.
Booking information will be sent to eligible members in the corresponding state, holding an Interstate Membership via email when it becomes available.
When will I receive my member pack?
Your member pack, including your choice of a cap or beanie will be sent in early 2021 to the postal address listed on your membership account. Once your pack is on the way, you will receive an email to track delivery. You can select a cap or beanie when you renew or sign up online, or by contacting Membership Support.
Will I receive a member card?
In 2021, all member cards will be delivered digitally via the official Sydney Swans app. This will allow flexibility for match attendance. If you do not have a compatible smart phone or if you wish to add a physical membership card to your 2021 membership, please contact Membership Support. Additional fees may apply.