I am an ANZ Stadium member. What do I receive in 2017?
If you opted in to receive a Sydney Swans Red 3 Flexi membership during the 2016 season, please hold on to your Swans membership card. It will be re-activated for the 2017 season, and you will be able to access any 3 Swans home matches at the SCG with seating in the unreserved Red Zone.
If you are an ANZ Stadium Gold member or Centreline Seat holder and you are yet to opt in to receive your Swans membership, please contact the membership team at ANZ Stadium for more information.
When will Victorian and interstate membership packages be released for 2017?
Victorian and interstate membership packages will be released following the fixture announcement in late October, 2016. If you’d like us to let you know when these memberships are available, please click here to join our 2017 Member Draft.
What are the dress regulations at the SCG?
Dress regulations apply in the Red Zone at the SCG and are policed upon entry. Members and guests WILL NOT be admitted into to the ground if they do not meet the requirements.
Members must be neatly dressed in smart casual attire at all times. Men MUST wear a collared shirt. Revealing, unclean or untidy clothing or footwear will not be permitted.
For full details, please click here.
How do I purchase an extra reserved seat membership at the SCG?
You can see what’s available around your existing seats at the SCG by viewing our interactive seating map from your desktop computer.
To begin browsing, follow the prompts to purchase via our membership website, then log into your Swan-e Account. The interactive map will appear once you select your product and login.
How do I choose where I would like to sit?
This season we have launched an interactive seat map where you can choose your seats at the SCG. Simply select a reserved seat membership on the website. You will need to create a Swan-e account if you are a new member, or log into your existing account if you are a current member.
If you have any questions you can contact us via email at email@example.com, or on 1300 663 819 between 10am and 4pm, Monday to Friday.
Can I purchase a membership as a gift?
Yes. We do require the membership to be purchased in the recipient’s name, so you will need to know their details, including address and date of birth. The membership type can be changed, however if the membership chosen is more expensive then the difference in cost will need to be paid. Gift certificates can be purchased online here, or can be ordered by phoning Member Services on 1300 663 819.
I would like to change my seat. How do I do this?
For season 2017, you will be able to change your seat at the SCG via our interactive seat map. Simply select Gold or Platinum 11 on the membership website, log into your Swan-e account and choose your new seat.
When is the renewal deadline?
The renewal deadline for reserved seat holders is Friday, December 16, 2016. If you do not renew prior to this date, you may risk losing your reserved seat for 2017. Please contact Member Services on 1300 663 819 prior to this date if you foresee any issue which may prevent you from renewing before the deadline. We will try to assist you where we can.
How does Swans Smart Pay work?
Pay for your membership with Swans Smart Pay, brought to you by Citi. There are no additional fees or charges and you have the option to pay in 11 monthly instalments or in full. The first payment will be deducted from your nominated card on November 28, 2016. Smart pay also makes renewal easy as your membership will roll over automatically each year.
By electing to pay your 2017 membership with Swans Smart Pay you go into the draw to win a package to the 2017 Toyota AFL Grand Final.
How can I pay for my membership?
You can pay for your Sydney Swans membership in the way that best suits you.
- Swans Smart Pay, brought to you by Citi.
There are no additional fees or charges and you have the option to pay in 11 monthly instalments or in full. Smart pay also makes renewal easy as your membership will roll over automatically each year.
- Full payment – All major credit cards accepted. A surcharge applies for AMEX and Diners.
- TELESWANS – Automatic Phone Renewal Service (available to renewing members only)
- Australian Post Bill Pay (available to renewing members only
- Cheque or money order
I have friends who would like to become members in 2017. How can I sign them up?
We would love to have your friends as members. When they sign up online, ask them to list you as their Member Recruiter. You’ll win some great prizes in 2017 for introducing new members to the team!
Do I have to renew my Swans Smart Pay membership or will it continue automatically in 2017?
If your Swans Smart Pay card details are current and up to date, your membership will automatically roll over for 2017. The first payment will be deducted on November 28, 2016. You can update your nominated card details by logging into your Swan-e account or by calling Member Services on 1300 663 819.
When will I receive my 2017 membership card and other items?
Member packs will be sent in January, 2017.
Will you confirm my membership renewal when you receive it?
By providing the Club with a valid email address, you will receive a confirmation email to your nominated email address by the following week.