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Download your membership to enter the SCG

Don’t have your member card for the season yet or lost the one you had? Your 2019 member card can now be downloaded via your smart phone.

Once set up, you’ll be able to scan the QR code on your phone to enter the ground at the SCG.

Follow the instructions below to download your mobile entry.


STEP-BY-STEP GUIDE
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  1. Download the official Sydney Swans App via the App store or Google Play.
  2. Open the app, and select ‘MORE’ from the menu at the bottom of the screen.
  3. Click ‘MANAGE TICKETS’.
  4. Login to your Swan-e Account using the email address and password linked to your membership. Please note, if you are already logged in you’ll skip this step.
  5. Select  the match you’re wanting to attend.
  6. Click ‘ADD TO WALLET’ for easy access on game day.
    If you’ve got an android  you will select ‘SAVE TO PHONE’.
  7. Scan the barcode at the SCG gate listed on your ticket to enter the ground, then find your seat (tap the info icon on your ticket for your gate and seat location information)

 

Have a family membership?

You can switch between each family member’s account by clicking on your name  at the top of the page and then simply choose the family member’s account you wish to  open.

You can do this in advance of match day – just take a screen shot of each QR code and save it to your phone so that you’re ready to go!

 

NEED HELP?

If you’re having trouble downloading your mobile membership, please contact Swans Membership on 1300 663 819 Monday to Friday, 10am-4pm, email swansmembership@sydneyswans.com.au or visit us on Match Day at the Gate E Service Office.


HANDY TIPS

  • Make sure you’ve updated to the latest version of the app. Not sure if you do? Head to the app store to see if an update is available.
  • If you have more than one membership, you will be able to access all barcodes directly from your account. Simply swipe right when you reach the barcode screen to view multiple memberships.
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  • If you need your barcode number to access a ticket pre-sale or upgrade to a reserved seat for a game at the SCG, you can view your 12-digit barcode number by clicking on the game you’d like to attend, then select  ‘ticket details’   at the bottom of the screen.
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  • If you can’t make it to a game, and you’d like to pass your membership on to a friend to use in your place, simply take a screen shot of the barcode screen and send it on via SMS or email. Easy!
    Please note, if you’re a reserved seat member and use the ‘forward to a friend’ option  the person you sent the ticket to will be required to login to the app using their details and  follow the step-by-step guide.
  • Not sure where to enter?  Select ‘TICKET DETAILS’ before adding to your wallet for information regarding which gates you can enter through and you seat details.

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