Mobile Member Ticket

Sydney Swans members are now able to view their mobile member tickets for the 2025 Sydney Swans AFL season via the sydney Swans App on their smart phone. You will be able to download your tickets seven days prior to the game. We recommend members add your tickets to your wallet - Apple Wallet or Google Wallet as early as possible.

ACCESS your tickets via the Sydney Swans App

TRANSFER your tickets to your group

ADD your tickets to your Apple or Google Wallet

Cannot see your tickets in the Swans App? See below some trouble shooting steps to follow:

• Please log out and then sign back in and you should see your tickets appear.

• If this doesn't work, please check you have the latest version of the App installed. To check this go to the App store if you use an iPhone or the Play Store on Android, and search 'Sydney Swans'. If it says 'Update' please click this and follow the prompts then reattempt your sign in.
  
  
• If neither of these trouble shooting steps work, please contact Swans Membership for assistance.

Swans Pass and General Admission members will not see mobile member tickets in their app for Opening Round v Hawthorn and Rd 10 v Carlton as these games are both in-demand games. Swans Pass and General Admission members will need to upgrade to a reserved seat for these games using their member barcodes via Ticketek.

STEP-BY-STEP GUIDE

1. Download the official Sydney Swans App via the App store or Google Play.
2. Look for ‘Member Tickets’ on the app homepage or select ‘Member’ from the menu.
3. If not already logged in, you’ll be prompted to login using your Swans Account email address and password.
4. Select the upcoming game to view your mobile member ticket.
5. Select ‘Add to Apple Wallet’ or 'Save to Google Wallet' (if you have one) to download your ticket for easy access on game day. This can be done 96 hours before first bounce.
6. At the match, open your digital wallet and tap your mobile member ticket at the scanner or scan the QR code at the gate if your ticket is still in the Sydney Swans App.

HANDY HINTS

• Make sure you have the latest version of the app. Click here to see if an update is available.
• Can’t remember your login? No worries! Open the Sydney Swans App and select 'Member Tickets'. When prompted, select Forgot Password on the login page and follow the Ticketmaster process to reset your password. Make sure you are using the email address linked to your Sydney Swans membership to login. It's the email that we send your Member News emails to.
• Have multiple memberships? You can access all barcodes in your account. Simply swipe right when you reach the barcode screen to view multiple memberships. If you have multiple memberships and your account is not merged, you can switch between each member's account by clicking on your name at the top of the page and choosing the member's account you wish to open. Do this in advance of match day so you can add all your tickets to your wallet.
  
• Use the 'transfer' option if you'd like to pass your membership on to a family member or friend. The person you transfer the ticket to is required to log into the app using their details to accept the ticket. Recipients are required to accept the tickets before first bounce.
• We understand that some of our members do not have access to a smart phone. If you know a member or are a member that does not have access to email or a smart phone, we have alternative options available. Please contact Membership Support.