If you’re giving the gift of Sydney Swans membership and you’d like something to present to the recipient before the pack will arrive, please contact Membership Support on (02) 9157 5020 or email swansmembership@sydneyswans.com.au to arrange a gift card.

We are optimistic that members will be back in the stands to cheer the team to victory in 2021, but it may take time for footy to return to what we knew before COVID-19.

We will continue to work with health authorities to welcome crowds safely, and as such, there may be extra measures in place on match day. These details will be communicated as we get closer to Round 1.

If there is an interruption to the season, we will provide all match-access members with a range of options to address any material reduction in their match-access benefits. For more information about how an interruption to the season or a reduced crowd capacity may impact your membership, please click here to view membership terms and conditions.

In 2021, more member benefits will be sent straight to you, including your Member cap or beanie and we will continue to focus on exclusive news, content and events to ensure you have an elevated experience as a member of the team. We’ve also introduced some new membership options for those seeking more flexibility in 2021.

Should you have any questions or if you’d like some help to find the membership that will suit you best for the season ahead, please contact Membership Support on (02) 9157 5020 10am-4pm Monday to Friday or email swansmembership@sydneyswans.com.au.

We are expecting the fixture to be released later this year. Be the first to find out by ensuring your contact details are up to date in your Swan-e Account.

Our priority will be to find a solution that meets your needs. In 2020 you committed to us and now we’re committed to you.

We’ve extended the reserved seat deadline until January 31, 2021, and we have introduced Flexi membership packages in Sydney and Melbourne to allow you to pay for matches as you go.

Contact Membership Support to discuss the full range of options available on (02) 9157 5020 10am-4pm Monday to Friday or email swansmembership@sydneyswans.com.au.

Yes, and we will continue to work with relevant government and health authorities to ensure we can welcome crowds safely. Match access members will be given priority to attend under reduced capacity restrictions. Additional booking or registration processes may be required. Best endeavours will be made to ensure 11 game members will be given first access to the equivalent seating category they purchased.

All Bloods 2020 match-access members renewing the same product they held in 2020 have had a loyalty reward deducted from their membership price.

If you have a question about your membership renewal including pricing, please call Membership Support on (02) 9157 5020.

You can view how loyalty rewards were calculated by viewing the Terms and Conditions.

If you held a reserved seat membership in 2020 and you pledged, adjusted or downgraded your membership, your reserved seat is available for you to renew for the 2021 season. Reserved seat memberships must be renewed by January 31, 2021 to guarantee your seat. If you wish to change seats or select a different membership, please contact Membership Support on (02) 9157 5020 10am-4pm Monday to Friday or email swansmembership@sydneyswans.com.au.

The easiest way to update your payment information is by logging into your Swan-e Account and following the prompts.

Alternatively, please contact Membership Support on (02) 9157 5020.

Interstate members will be offered priority booking to matches the Sydney Swans play in the 2021 AFL Premiership Season in the state which corresponds with the address you provide when you join as a member.

Please keep in mind, as the away team, the Club receives a limited number of tickets at each interstate venue.

If more than one match is played in the state, our priority is to ensure as many members as possible can attend a minimum of one (1) match. If a member from that state has already obtained a ticket to Sydney Swans away match in that state, they will only receive a booking opportunity should tickets still be available after any member who didn’t obtain a ticket to the first game is given first opportunity to purchase for the second match.

Booking information will be sent to eligible members in the corresponding state, holding an Interstate Membership via email when it becomes available.

Your member pack, including your choice of a cap or beanie will be sent in early 2021 to the postal address listed on your membership account. Once your pack is on the way, you will receive an email to track delivery. You can select a cap or beanie when you renew or sign up online, or by contacting Membership Support.

In 2021, all member cards will be delivered digitally via the official Sydney Swans app. This will allow flexibility for match attendance.

If you do not have a compatible smart phone or if you wish to add a physical membership card to your 2021 membership, please click here to add a card online or contact Membership Support. Additional fees apply.

Our priority will be to find a solution that meets your needs. Membership Support is available to help you and talk through a range of options. Contact the team on (02) 9157 5020 10am-4pm Monday to Friday or email swansmembership@sydneyswans.com.au

View our Hardship Policy.

Membership Support are available to help you with your renewal and to answer any questions you might have. Contact the team on (02) 9157 5020 10am-4pm Monday to Friday or email swansmembership@sydneyswans.com.au.

The best way to stay up to date with important information about your membership is online. If you have an email address, please get in touch so that we can update your membership account.

If you would like to update your credit card details, please log in to your Swan-e Account here and follow the prompts.

Alternatively, please contact Membership Support on (02) 9157 5020 10am-4pm Monday to Friday.

Your Swans Membership can be paid via three convenient options:

• Swans Smart Pay,  pay via monthly instalments or in full with no additional fees and automatic renewal
• Full payment
• Cheque or money order payable to Sydney Swans Limited

If you’re unsure of your Swan-e Account login details, please click here and select ‘Forgot Your Password?’ to reset your login.