I'm having trouble adding my Swanshop coupon/s to my order?

These handy tips should help:

  • Add all items you wish to purchase, into your cart. Don't add the vouchers just yet.
  • Once everything is in the cart, select 'Check Out'. This may appear on your screen as a pop up window, or there is a shopping cart in the top right corner - please click on this.
  • On the check out page, before you add your email address or payment details, on the right side of the page should be an Order Summary. Under 'GST' there is 'Coupon/Gift Certificate' in red. Click on this and enter your voucher codes/coupons one by one.
  • You can use more than one voucher code/coupon per transaction, however they need to be added separately.
  • Enter one code, select 'Apply', and then add another code if you wish to use it.

Not receiving our emails?

Sometimes our emails end up in your junk, spam, promotions or other email folder. Have a look there, and make sure your save swansmembership@sydneyswans.com.au into your address book or safe list so our emails land in your main email inbox.

If our emails aren't in your junk, spam, promotions or other email folder, please contact with Membership Support and we can look into this further for you.

How can I update my details?

Members and fans are encouraged to check their contact details are up to date by logging into their Swans Account and selecting their name in the top left corner and then drop down to 'My Account'.

Handy hint - forgotten your Swans Account password and not receiving the password reset emails? Make sure you are using the email address we send your Swans emails to.

Do the Sydney Swans offer companion card memberships?

Yes, we offer memberships for companion card holders. We will provide two of the same membership type for the price of one concession of that membership type. It is entirely up to the companion card holder as to the membership type they wish to purchase, however both memberships must be in the name of the concession card holder.

To set up your membership with a companion card please contact the Membership Support team.

How do I access Member Rewards?

As a Sydney Swans Member, you can access exclusive rewards from our partners on the Member Rewards page.

My items

Item added to favourites