Member Packs & Swanshop Vouchers

Match access members will receive a digital redemption pass to collect their member pack.

Eligible members will receive their digital redemption pass via email after they have purchased a membership. Search for the email 'Your 2025 Sydney Swans Membership' and download the pass to your Apple or Google Wallet.

See here for a step-by-step guide.

You can collect your member pack at the below locations:

• Sydney Swans HQ, Sydney - 10am-5pm Monday to Friday, from Wednesday 4 December
• Sydney Swans matches at the SCG, MCG or Marvel Stadium
• Sydney Swans Melbourne Office, South Melbourne - 10am-4pm Thursdays, from Wednesday 4 December (please note, limited stock will be available until the New Year)

Member packs will be posted from December 2024. Renew your membership or purchase a new membership prior to November 25, 2024 and if you've selected a member pack to be posted this should reach you in time for Christmas.

Member packs will arrive 10-14 business days after purchasing a membership.

All members will receive an email once their member pack is on the way. All members receiving a parcel delivery will also receive an email notification from Australia Post with tracking details.

If you are a match access member and have chosen to include a member pack for the 2025 season, you will be sent a digital redemption pass to collect your member pack. Keep an eye on your inbox for more details.

Interstate, Supporter and junior members will be posted their member pack.

Please note the dates provided are a guideline only and are contingent upon accurate membership details, and delivery of membership items by our fulfilment company and Australia Post.

All members who select member pack will receive a 2025 member cap, bumper sticker and keyring.

For more details about what's included in your pack, please refer to your membership package.

If you have selected a Swanshop Voucher to be included in your membership, this will be emailed to you within 7 business days of purchasing a membership. Keep an eye on your inbox for further information.

Your Swanshop Voucher can be used to shop online. If you would prefer to shop at Swans HQ, you can download a digital Swanshop Voucher to use in person. This will also be emailed to you.

These handy tips should help:

• Add all items you wish to purchase, into your cart. Don't add the vouchers just yet.
• Once everything is in the cart, select 'Check Out'. This may appear on your screen as a pop up window, or there is a shopping cart in the top right corner - please click on this.
• On the check out page, before you add your email address or payment details, on the right side of the page should be an Order Summary. Under 'GST' there is 'Coupon/Gift Certificate' in red. Click on this and enter your voucher codes/coupons one by one.
• You can use more than one voucher code/coupon per transaction, however they need to be added separately.
• Enter one code, select 'Apply', and then add another code if you wish to use it.