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Support Centre>Member pack and delivery

Can I request a gift card?

If you’re giving the gift of Sydney Swans membership and you’d like something to present to the recipient before the pack will arrive, please contact Membership Support on (02) 9157 5020 or email swansmembership@sydneyswans.com.au to arrange a gift card.

Member packs, including your choice of cap or beanie have been sent from March 2021 to the postal address listed on your membership account.

If you joined before March 2, you should have already received your pack.

If you joined between March 2 – March 31 your pack is currently processing, stay tuned to your email inbox to track delivery.

Joined from April onwards? Packs will be processed within 14 business days of purchasing.

You can select a cap or beanie when you renew or sign up online, or by contacting Membership Support.

In 2021, all member cards will be delivered digitally via the official Sydney Swans app. This will allow flexibility for match attendance.

If you do not have a compatible smart phone or email address, please contact Membership Support.

If you wish to add a souvenir membership card to your 2021 membership, please click here to add a card online. Additional fees apply.