FAQs

Sometimes our emails end up in your junk, spam, promotions or other email folder. Have a look there, and make sure your save swansmembership@sydneyswans.com.au into your address book or safe list so our emails land in your main email inbox.

If our emails aren't in your junk, spam, promotions or other email folder, please contact with Membership Support and we can look into this further for you.

Members and fans are encouraged to check their contact details are up to date by logging into their Swans Account and selecting their name in the top left corner and then drop down to 'My Account'.

Handy hint - forgotten your Swans Account password and not receiving the password reset emails? Make sure you are using the email address we send your Swans emails to.

Yes, we offer memberships for companion card holders. We will provide two of the same membership type for the price of one concession of that membership type. It is entirely up to the companion card holder as to the membership type they wish to purchase, however both memberships must be in the name of the concession card holder.

To set up your membership with a companion card please contact the Membership Support team.

As a Sydney Swans Member, you can access exclusive rewards from our partners on the Member Rewards page.